Cancellation & Modification

Order Cancellation and Modification Policy

At New Variety Store, we understand that circumstances may change, and you may need to cancel or modify your order. We strive to provide flexibility and excellent customer service. Please review our Order Cancellation and Modification Policy below:

Order Cancellation:

You may cancel your order free of charge if you notify us before the order has been shipped.
To cancel your order, please contact our customer support team as soon as possible with your order details.
If your order has already been shipped, it will be subject to our Return and Refund Policy.

Order Modification:

If you wish to modify your order, such as changing the size, color, or quantity of items, please contact our customer support team before the order has been shipped.
We will make every effort to accommodate your request, depending on the status of your order and the availability of the requested modifications.

Contacting Us:

To cancel or modify your order, please contact our customer support team through support@newvarietystore.com

Please provide your order number and the specific changes you would like to make.

Order Status and Shipping Notifications:

We will keep you informed about the status of your order, including shipping notifications, via email or other preferred communication channels.
It is essential to review your order confirmation and shipping details carefully to ensure accuracy.

Return and Refund Policy:

If you wish to return or seek a refund for an order that has already been shipped, please refer to our Return and Refund Policy for detailed instructions.
Please note that we strive to process and ship orders promptly to ensure timely delivery. Once an order has been shipped, it cannot be canceled or modified. It will be subject to our standard Return and Refund Policy.

We reserve the right to update or modify this Order Cancellation and Modification Policy at any time. Any changes will be effective upon posting on our website. We encourage you to review this policy periodically for any updates.

By placing an order with us, you agree to comply with our Order Cancellation and Modification Policy and abide by the terms and conditions outlined herein.