Refund & Return Policy
Thank you for shopping at newvarietystore.in ("we," "us," or "our"). We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy to ensure a hassle-free shopping experience. Please read the following return policy carefully:
Return Eligibility:
Products must be returned within 7 days from the date of purchase.
Products must be unused, undamaged, and in their original packaging.
Products will only be returned in case of physical damage or any other type of defect.
Return Process:
To initiate a return, please email us at support@newvarietystore.com, with a product opening video as a proof that you received a damaged / defective product. Also, provide the necessary details, including your order number, the item(s) you wish to return, and the reason for the return.
Our customer support team will review your request and provide you with further instructions and a return authorization if applicable. Please ensure that the product is securely packaged to avoid damage during transit.
Refund Process:
Once your return is received and inspected, we will notify you of the status of your refund.
If the returned product meets the eligibility criteria, a refund will be initiated to your original payment method within 7 days of receiving the same, if approved.
The refund amount will be for the purchase price of the returned item(s), excluding any shipping charges or applicable fees.
Exchange:
We have a no-exchange policy for all online orders, unless the order received is physically damaged / defective.
Contact Us:
If you have any questions, concerns, or inquiries regarding our return policy or need assistance with a return, please contact our customer support at support@newvarietystore.com
Please note that this return policy applies only to purchases made through our website, www.newvarietystore.in. For purchases made through third-party platforms or retailers, please refer to their respective return policies.
We reserve the right to update or modify this return policy at any time. Any changes will be effective upon posting on our website. We encourage you to review this return policy periodically for any updates.
By making a purchase on our website, you agree to comply with our return policy and abide by the terms and conditions outlined herein.